Support
- Customer Support
- Technical Support
Our Customer Service Representatives will also:
- Order necessary associated utility equipment cutover.
- Co-ordinate cutover date with the utility.
- Act as point of contact for all negotiations with the utility. Coordinate with your personnel, consultants and subcontractors, if any, to expedite the installation.
- Act as your professional communications consultant making periodic surveys to insure system performance, upgrading your system as your growth continues, and keeping you abreast of new software offerings as they are made available.
Limited Warranty
BCS Customer Support
We provide detailed billing analysis of all LEC charges.
We coordinate orders with all LEC's for all telephone lines and provide information on all LEC services.We offer long distance coordination.
Train personnel as required.
Our knowledgeable staff will answer questions about your system such as features and provide information about telephone system peripherals such as voice mail, auto attendant, and call accounting.
We provide all information and scheduling for adds, moves, and changes for your telephone system.
24-Hour, 7 Days-A-Week service with 4 hour emergency service response either on site or via Remote Protection with a Service or Maintenance Agreement.
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